Terms and Conditions

These terms and conditions apply to makeup services provided by Love Makeup & Beauty to you. Upon making a booking with Love Makeup & Beauty and its sub-contractors or affiliates, you agree to the following Terms and Conditions.

  • Making a Booking

    Booking is fully secure upon email confirmation and payment of a deposit if required. See terms below.
  • Client Responsibility

    The client shall inform the Makeup Artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. The makeup artist cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition.
  • Liability

    All brushes and makeup products are kept sanitary and are sanitised between every makeup application. Any skin conditions or complaints should be reported by the client to the Makeup Artist at the trial where a test of makeup will be performed on the skin to test reaction. Client(s) agree to release the Makeup Artist from liability for any skin complications due to allergic reactions.
  • Corporate

    All corporate companies and businesses will be invoiced upon completion of a project. Payment will be due 14 days after the invoice date.
  • Photos

    Love Makeup & Beauty reserves the right to take photographic or film records of any of our services, and may use any such photographs for promotional and/or commercial purposes - only with your written consent, of course!
  • Bookings

    Upon your provisional booking you will receive an invoice. To secure your booking, a 25% deposit is required within two weeks of receiving the invoice. The deposit is non-refundable and non-transferable. Please be advised, dates and scheduled times will only be reserved once a deposit is received.
  • Travel and Parking

    A mileage fee will be charged for locations outside a 15-mile radius of Witney, Oxfordshire. For venues outside this remit a surcharge of £0.45 per mile will apply to the final balance. Where parking charges may be incurred the amount will be included with the final bill and due for payment on the day of the event.
  • Time Delays

    Love Makeup & Beauty will not be held responsible for any delays caused by events beyond their control.
  • Makeup & Hair Trial

    It is recommended that a trial is conducted at least 6 weeks before the actual event. This will ensure that both parties are confident and happy with the end product.
  • Satisfaction Guaranteed

    Makeup and hair will be completed to client’s satisfaction, but is not to exceed allotted time. Ample time is given for each makeup upon booking. Acceptance of completed look by the client is acknowledgement by the client that the final product has been done to his / her satisfaction.
  • Act of God

    The due performance of this contract is subject to alteration or cancellation by either party owing to any cause beyond their control.
  • Cancellation

    The client may cancel a project at any time by giving written notice but in doing so shall forfeit any deposits monies paid. Cancellation within 60-31 days of the wedding date will require 50% of the final amount due. Less than 30 days will require the full amount. Love Makeup & Beauty may cancel this contract at any time by giving written notice to the client and returning all deposit monies paid.
  • Complaints

    We are confident you will be entirely satisfied with our service but should this not be the case, we will do our utmost to resolve the matter amicably and to the best of our ability. The client should raise any grievance to Love Makeup & Beauty in writing within 28 days of first becoming aware of the matter. Should a complaint be upheld, the total liability should be limited to the total value of the contract.
  • Balance

    Love Makeup & Beauty will only accept payment by BACS or cash. Cheques will not be accepted. Payment should be made on the day or the week leading up to the event.
  • Cancellation

    Love Makeup & Beauty has a 24 hour cancellation policy. We understand that due to unforeseen circumstances you may not be able to make your appointment and this we accept, however in those cases where you no longer require the appointment we would appreciate enough notice to be able to fill spaces, especially during busy periods. For cancellations with less than 24 hours notice the customer will be liable for the full cost of the treatment.
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